Pizza Hut - North Ridgeville

I ordered one item to pick up. I pulled into the drive thru and not one person acknowledged me. I sat there for over ten minutes before I parked and went in. Stood there..only customer in the store for several more minutes until one of the 5 people got my order. I understand it's busy on a Friday night but to not even say a word to a customer is ridiculous. I won't order from here again.

Give them a chance to help you with your order by being patient and understanding on busy days.

The people at the pick up window have all been nice. However, I've ordered pizza at this store several times and at least 75% of the time, I don't receive what I ordered online. My last order was my last order.

The pizza’s are getting salty tasting along with just the taste of the whole pizza. The product has gotten cheaper except the price

Even the Hut is making mediocre pizza at gourmet prices. We keep switching pizza places in effort to find a good, local pizza. Recently, we've run out of options. Pizza Hut delivered 2 pizzas and one order of cheesy bread. I think all of the cheese for the order ended up on the cheese bread. And...the cheese bread wasn't on nice french bread anymore; it's on white bread. Cheese on mushy bread for $1 a slice. No thanks.The pizzas were terribly mediocre. Toppings were ok if not a bit strangely proportioned as if they were low on green pepper but had an overstock of olives. The sauce wasn't as tasty as it used to be. As I mentioned, where is the cheese? A build-your-own scaled down version of a large deluxe was over $28. 6 toppings total. I ate one slice (as it was not cut into squares as requested) and that was enough. I was thoroughly disappointed. A doctored up frozen pizza would have been just as good and a lot cheaper.To be fair, every pizza delivery in our town pretty much suck now. It's been a long time since we've had a pizza delivered while still hot...the kind where the cheese is all melted and stringy. The kind where you taste each ingredient, enhanced by a tangy pizza sauce. Seems to me that pizza places are all cutting costs and turning out junky pizza, all at prices that compete with going to a sit down restaurant. And I always tip pretty well. Guess that counts for nothing.Buy a frozen pizza at Aldi and add your own toppings.