Bentley - North Lanarkshire

Good value, decent room with breakfast included. Bed was very comfy and the water gets very hot for showers. Good location; easy access from M74.

No idea how this place has so many good reviews. When we arrived we were waiting for nearly 10 minutes with nobody at the front desk to check us in. Eventually I had to pop my head into the restaurant to get someone to check us in to our room. Not ideal when we had driven 4 hours to get there. We were also told the bar and restaurant had a fault and hot breakfast wouldn’t be served in the morning. Far from ideal to start with. The room itself was a tiny attic room, half the size of our bedroom at home. The bed was hard and uncomfortable and the radiator had been left on full so it was absolutely sweltering when we went in. I had been looking forward to a shower but this was the worst showering experience in my life. The water came out of the shower with nothing more than a dribble. It took me 15 minutes to get showered properly due to this and at 11pm at night, was a huge annoyance, especially after the bad news and inconvenience with check in. There was also only half a toilet roll on the holder when we arrived, which made me disgusted to think that it was probably kept on there from someone else’s stay. On our second night there must have been an event on as we could hear music blaring out until the early hours, as well as people shouting and screaming. Only convenience was the proximity to the train station, but I would advise anyone to save their money and go to a travelodge or premier inn at least they have working showers and decent food drink amenities.

Good value with breakfast included. Location was fine for getting into town/Glasgow and beyond. The staff were very attentive but appeared somewhat fed up. Parking wasn't an issue at all. The decor was very tired and the room suffered from broken blinds with no curtains so the light woke us at 4.30am.The TV tuned into one channel only and there was no where to hang towels in bathroom. Needs real investment, but value wise with breakfast, I would say it's ok.

The bedroom was very basic and not very clean, very tired. No curtains at the windows and the blinds were in shatters so unable to sleep as the room was almost always light. The dun rises at 4.00. The bathroom sliding door did not close properly. The toilet seat was broken. There were two hangers in a cupboard to hang clothes, and the food was very bland . The outside when you approached was very overgrown and in dire need of attention

Spent 3 nights here. The first 2 I was kept awake by the shouting of a drunken madman in the room below. I think he was watching football, he was so loud he sounded like he was in the room with me. I informed the staff but I dont know what they did, the bloke was still shouting come on for another hour where it got to the point I yelled at him to shut up. I stayed in room 203 and it was coming from the room below. What was odd was that, although that room had a number, it had no key lock? So I 'm wondering if this was actually staffs quarters? The room itself, I stayed in a twin room, it was spacious with a big bathroom and was clean. Staff would come in and provide clean towels and reace toilet rolls. Breakfast was free which is always a bonus. There are regular comments about the beds (yes they are uncomfortable). Too hard and I can feel the springs. Other comments relate to lack of staff. I 've had 2 people come up to me asking how to book in as no one was at reception. Personally, I dont see this as a big issue. Staff were friendly. Your close to the train station which is ideal into going into Glasgow (10.60 return for 2). Had it not been for the drunken buffoon below me, my only gripe would be the uncomfortable beds. Had they updated the beds, I would have given this 4 out of 5 stars.