Jolly Postie - North Hertfordshire

Visited on Christmas Eve lunchtime with my family and 2 dogs and from the moment we checked in until when we left the whole experience was top notch. The food was well presented and piping hot and the waitress with the long blond hair who served us was very professional and polite( a credit to you . Well done all at The Jolly Postie

I have been coming to the Jolly Postie ever since it opened in Royston and bar Covid, when we even had a takeaway Chrismas lunch I have had every Chrustnas lunch at the Postie. But I have to say that this year's Christmas lunch was absolutely spectacularly ssuperb. The food was so tasty and portions very generous. Thanks to Chef Ruben (and all in the kitchen), Chloe, Wilco, Dave, Evie, Alanis and all the waitress staff who worked so very hard to make it a wonderful experience. Highly recommend. Well done, Pisti

Excellent restaurant. Very tasty vegan burger and other vegan dishes, including a delicious vegan dessert. Highly recommended!

Very disappointing experience at the Jolly Postie in Royston. Booked a table on a Monday night for the Half price pizza offer that we verified was available before we booked , but on arrival was told they had no dough so pizzas weren 't available. A bit of a schoolboy error on a night when Pizzas are supposedly on special offer, but these things happen. We therefore ordered from the normal menu at full price , but when we left we noticed other tables including a family we know with a booking more than an hour after us DID have pizza! Why claim you have no dough and then serve others pizza....? I can only assume some kind of cynical attempt to increase profits by advertising offers that are then denied to customers..? I referred the matter to head office, and they advised the diners who got pizza after us had somehow pre ordered it . Strange.... we weren 't offered the opportunity to pre order, or contacted pre arrival to reserve pizza...? I have been offered a voucher off my next visit, but this is not acceptable, the value offered is too low, My not unreasonable expectation is a 50% refund of what I paid to mirror the offer we were wrongfully denied. You claim in your response you are sorry and learning lessons , yet your formal response to me was clearly a cut and paste job that even quoted my experience at the wrong pub...What a mess... Why not just accept you were wrong and do what I have not unreasonably suggested? I have lived in Royston over 20 years and eaten here many times and won 't again. I estimate we purchased more than 50 pizzas from you, as we 'll as eating in 5 or 6 times in the last year alone, yet you seem happy to throw away that business? Frankly I 'll be happy to use Dominos a couple of doors down for pizza. Furthermore, most restaurants prepare dough fresh daily, so why didn 't you obtain prepare some more after a busy weekend remember we 're debating about Monday night... ? You are in a competitive sector with Wetherspoons also a few doors away, as well as several other close by, mid range competitor options including The Banyers , and Old Bull Hotel , both of whom do what they say on the tin in my experience, unlike the Jolly Postie. I therefore suggest those reading this simply go elsewhere.

Fantastic chicken as always and great atmosphere but special note to attentiveness of the staff. Very responsive for drinks and ordering in general. Special thanks to Alanis for the service this evening!