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Contribuiți la feedbackThis is a great traditional English fish and chip shop, and the cod is delicious!
I visited the restaurant around 6pm on a Friday, which I understand is a busy time. However, there was chaos behind the counter with lots of people milling about and getting in each other's way. They even forgot the order of the lady next to me who had small children. Fortunately, my children were not with me as they forgot to give me my order after I placed it. The food was a disaster - the fish was dry and almost inedible, tasting as though it had been reheated. The chips were undercooked and also seemed reheated. I have ordered from this restaurant a few times over the years, but this was the worst experience. It seems like there are mixed reviews, suggesting that they need to review their processes and train their staff to handle busy periods better. Consistency in the food quality is also important, as well as implementing better rules for food handling such as storage and reheating. While I appreciated the option of online ordering, it was not clear how this was prioritized compared to walk-in customers. As the queue grew, names of absent customers were repeatedly called, causing confusion.
I love this Fish and Chip shop. The food consistently tastes amazing.
Fish was dry and batter was soggy, think it was either warmed up or been kept hot from lunchtime. Chips not much better, on a plus note the peas were ok. Won’t be going back.
Excellent quality and extremely rapid service, bit of a bore not taking cards and have some weird process where you can order online in the shop and use a card
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