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Contribuiți la feedbackIt's your typical MacDonald's. I hit the drive through on a regular basis. The only negative I can say is they are trying to streamline their customers a bit too much, ie if you forget to ask for condiments when you order the food you sometimes get attitude at the window. It's happened a couple times, so they get docked a star for service.
So I don't go to fast food very often for several reasons. Mainly I don't like it. But also I am kind of "food spoiled" and usually end up disappointed. Out of desperation I brought my child to McDonalds for a happy meal while shopping in WalMart. What a disaster. The staff were all very polite but seemed understaffed and undertrained. I won't get into too much detail but it was just a typical overall poor visit. I am very proud to be part of the food service industry and understand that everyone starts somewhere but I didn't recieve the standard of service, cleanlieness and food that McDonalds is famous for. Being the ultimate franchise they have become the experts in standardizing factory food. When I finally got a hold of the manager (not the shift manager) I was treated well and my concerns were addressed, I won't be going back but not based solely on this experience, I just don't like the food, but being a parent I will likely be dragged in again at some point so I am glad that they took my opinion seriously and even followed up with me. What can I say.... it's McDonalds, they'll fix it.
Build your own burger is a great way to enjoy a meal.
I'm not sure what it is about this place that they find it so hard to uphold the franchises reputation.
We waited 20 minutes before we could even order our food. Once it arrived, we had to send back a burger that had an overwhelming amount of sauce on it. The garbage cans were always overflowing and the tables were left dirty. Despite asking twice, our table was not cleaned. The kitchen staff seemed disorganized, just standing around aimlessly.
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