Schlotzsky's Austin Eatery - Norman

I have frequently ordered lunch from this restaurant over the phone since the COVID outbreak. However, my most recent experience was disappointing as they got my order wrong with the wrong sandwich and there were no chips in the bag. These were pretty significant mistakes.

"I enjoy visiting Schlotzsky's for a good meal, but unfortunately, this particular location did not meet my expectations. I arrived at 8 pm on a Friday to find the lights on, but the doors locked. This is not a good sign for their business and shows a need for improved management."

We have ordered online twice now for a quick pick-up experience at this restaurant.