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Contribuiți la feedbackLast week I had a nice ice cream in a wafer cone, along with a quick chat with the owner, who has returned to Noosa after an absence abroad, with experience in the hospitality industry.
It is obvious with anywhere you go, that there are times the food is amazing but other times not so good and this can be due to busy periods or personal issues. Holy mackeral is superb most of the time, in saying that, i know that when you place the order (if not busy) it will not take any time at all, therefore seeing some reviews saying food was soggy and wet, that most likely is your own fault as if you leave for a while, then like any meal, it gets cold and soggy. In addition, if you complain about price, it is noosa, everything is quite expensive and for a business to keep up, prices are high. Plus, some complaining about no deticated fryer for ceoliac customers (I understand this, my grandad is ceoliac however he has eaten here and been happy with the result) it is a small shop meaning small space and there are most likely many other restaurants and factors that do not or do not alow to have a separate fryers, so if your planning on writing a review based on that, think before judging a business. There is fabulous fish that can be grilled with a herb and garlic butter or can be plain grilled (which DO NOT USE ANY FLOUR), and the squid can be grilled with their spice or can be plain grilled as well, also a variety of salads (one being a grilled prawn salad which uses no flour too). I believe this business can provide tasty and yummy food and is always a nice place to eat on a weekend in the sun, viewing the river. There is no need for hate and rudeness, if your unhappy with the service, no need to defame the business, just politely and maturely have your say and with any where you go there always has to be a positive, so instead of being VERY negative, have your say about your problem but then try and write a positive.
If I wanted to eat rubber, I would have stopped by the jetty and gnawed on the shock absorbers. Literally the worse fish I have ever eaten. And the chips? Soggy bottom party. Customer service could have been worse. I'd give that component a 2/5. Laughing at my questions isn't really a positive experience. I guess being 6:30pm on a Friday of school holidays means they were tired after a long day. Finishing at 7pm, they probably wanted to go home. So fair enough - no need to provide a quality experience! Will never return
My wife has coeliac disease and requires a strictly gluten free meal. This establishment used to be noted as specialising in preparing meals for people with coeliac disease, but the current management is not able to offer food prepared in separate fryers which, for a fish and chip shop means GF food could be cross contaminated with flour. Consequently my wife obtained a take away meal from a nearby Thai restaurant and I had fish and chips, which were excellent, and we ate lunch in the park opposite.
Ordered barramundi, chips, calamari rings and potato scallops. Got the Barra grilled and got given 3 pieces and an extra potato scallop. Fish was done great and chips were cooked just right as were the calamari rings. Pricing was also standard. Will definitely go back.
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