Steak 'n Shake - Nob

Waited 20 minutes for my basic standard order of a dbl cheese w/fries. After finally getting my order I asked for a fresh Root Beer. The server insisted on handing me a drink that was sitting on the counter. I asked again for a fresh drink and she said no this is the freshest Im going to get. Absolutely unprofessional and unacceptable. This location at the Webb center needs attention and better customer service

The only reason this is 2 stars instead of 5 is because they charge for drink refills. For a drink that costs 2.50$ it is highway robbery to the fact that they don’t let you refill it. Food was amazing but the fact that you can’t refill your drink totally ruins the experience.

The female manager is very rude I believe her name is Monique… don’t recommend going to this establishment

I love this place. More should be around. Best food and milkshakes I ever had.Keep on doing your job just make sure the employees are on check!

Food quality is SLAMMING! Best chili cheese fries I’ve ever had. It would be helpful to update hours for accuracy though