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Contribuiți la feedbackTerrible, I can 't find any other words. Booked a hotel for two with plans to stay for the first time in this hotel. As a result, they called me and threw off another photo that it was my fault that I had made the wrong reservation, and indeed, it was as if it was impossible to book rooms in this hotel on those dates. Terribly disappointed with this attitude. I didn’t manage to relax in this hotel and I hope I won’t get to you. With an attitude like that, you don 't want to go. And I want to advise you one thing. There is a hotel Nesvizh not far from the castle, about 10 minutes on foot. Adequate workers and a clear clarity in the armor and there are no pitfalls. It seems that against the background of the arrival of some group from Mars from June 27 until the end of the month, they simply decided to merge ordinary people by reservation. Great attitude, keep it up. I will continue to inform about your actions in relation to guests who want to have a great time in Nesvizh.
I was with my family in January '22. Acquaintance with the theater begins with the hanger, and I began my acquaintance with this hotel with the parking lot. I stood in front of the barrier and went to the gatehouse to bow to the parking attendant. I asked if the hotel guests were coming here, received an affirmative answer and a demand for payment of 3 rubles. per day. I paid and asked about the possibility of driving up to the hotel to unload. Got instructions. I went to do it. In the room I was surprised to read about free parking for guests. He returned, asked, felt guilty that I was saying the wrong thing at the wrong time, but was once again surprised by the rubles returned to his native ones. At first glance, the room (family, superior) made a good impression, only the size for a family room is small, it’s hard to turn around in the hallway even for two people. Then it turned out that the refrigerator was not working (they replaced it only the next day). Cups were provided for children only after an additional request (terribly dirty), and the kettle was covered in limescale (I advise the staff to use citric acid or vinegar). When they began to make a bed for the children on the sofa, it turned out that no one was wiping it, as well as behind it and under it. A huge amount of dust and hair from previous guests. The linen is unpleasant, although clean. It is white and should be shaken out of dust and hair before washing. They removed all this in large quantities themselves. After that, I decided to inspect the room for the quality of cleaning there was dust on the chandelier, dust under the bed, and a piece of stale bread behind the headrest of the bed. The administrators are young girls, completely helpless. The approach to work is typically “soviet”, i.e. It’s not my responsibility and “even a flood.” I removed the bun and other things myself, because... The cleaning lady lives far away. When planning the trip, I had a picture of an evening castle in my head lighting, illuminated alleys and other beauty. I wanted a romantic walk together. Naive dreams it’s dark like ... in ... Even the approach to the porch is not illuminated (it itself is slightly visible in the light of a low power light bulb). In short, the walk near the castle was a little creepy. It’s good that they didn’t meet the Black Panna, although in such darkness any passer by could have passed for her. The impressions of the hotel were disgusting. I would not have stayed overnight in it, but, to my great regret, I drank a glass of wine at dinner and could no longer get behind the wheel. We left in the morning. I thought about posting the photo, but changed my mind. Still, there are impressionable people. I’ll attach just one photo, so to speak the juice.
Beautiful castle, beautiful area! Wonderful restaurant Hetman, special thanks to the chefs, you had the most delicious food in Belarus! Is it true! Bomb soup with porcini mushrooms. About the hotel itself, the rooms are so-so of course, stuffy, mosquitoes, beds like for gnomes, the linen seems to be clean, but a lot of other people's hair, how is it? But it doesn't matter when you live near a castle. Rooms: 3
We spent a wonderful weekend at the Palace Hotel!!! Amazing place, friendly staff. We liked everything. The breakfast in the Getman restaurant was delicious and filling. We had 2 children with us (quite selective in food) we ate everything. Croissants and the coffee are simply amazing. We spent the morning walking around the park. We left in a wonderful mood, admiring the beauty around us. I highly recommend giving yourself a night in the castle!!
Stayed at this hotel for four nights. To say DISAPPOINTED is an understatement! The cost does not match the quality 2 times exactly! 1. They wanted to live in a castle. Booked 2 standard double rooms. The cost is 150 rubles per day from one room. Upon arrival, it turned out that all standard rooms (except suites) are not in the castle, but in the former stable! This was not mentioned anywhere on the site and no one warned when booking! Our first and main disappointment. 2. Check-in at the hotel from 14:00, but you can pick up and unload things from the car only after 19:00. Check-out is at 12:00, but you can drive up by car until 10:00 am. In fact, you have to check out before 10 if you don’t want to drag your bags to the parking lot, which is located at a decent distance from the hotel. 3. Dimensions of standard rooms. I have never seen such tiny rooms anywhere. Rooms with double beds are located on the 2nd attic floor, it is almost impossible to move there due to the slope of the roof. You have to crawl to the bed almost crawling. 4. Location of sockets and switches. It seems that when performing repairs, they specifically tried to place ALL switches as inconveniently as possible, always behind the door, behind the TV or in another secluded place. 5. The WiFi signal in many rooms is so weak that sometimes, in order to send a letter, you have to run around the number in search of the Internet. My wife's smartphone could not connect at all. 6. A refrigerator is declared in the room, but in fact it is not. There is a public one located on the 2nd floor. 7. There is an ironing room, there is an ironing board in it, which looks like it will fall apart. 8. View from the window on an earthen rampart 2 meters away or the sky (2nd floor). As a result, the price of such a number should be 50-60 Belarusian rubles. After reading the reviews, they refused breakfast at the Getman restaurant. Pros: friendly staff, cleanliness, proximity to the castle. DO NOT RECOMMEND
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