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Contribuiți la feedbackHad never been in this store but with Wegmans you can't go wrong. Good as usual!
Always love shopping at Wegmans… Everything is always fresh and nice and neat… Helpful Employees. You pay just a few cents more but it’s well worth the trip and the products that you buy. That is my go to store for pretty much everything
My wife had a minor problem with a curbside pickup item.She called and spoke to the manager Isabella who was so pleasant and not only made it right ,but sent along a beautiful bouquet of flowers.Now that's great customer service!
I always g9 to this wegmans and I still think it's the best places for groceries in the area, but in the past few years I have seen a definite decline in the shopping experience. First off the produce area is very hard to move around in. It's extremely crowded and hard t9 move a cart around in, it's the part I dread about shopping. Secondly if I have to go shopping past six at night they are out of everything, basic items that they should have on hand. They don't restock nearly enough throughout the day. Lastly shopping online has been an investing experience. I have has some great instacart people and some not so great. Overall it's been better more then worse so understandable, but the website is horrible for it. It is slow, so slow, so bad I could easily shop quicker in the store then on my computer. They say they are out of things and I have stopped by the store and they have them in stock. Skip the delivery and wear a face mask and brave the store, because the website is that bad.
I do the weekly shopping for our household. There are two locations of their major competitors closer to me but I still choose to shop at Wegmans. I think that many have the misconception that they are more expensive but I find that their prices to be much cheaper than their next major competitor in WNY. I shop for both my mother and myself. For convenience reasons I shop for my mother at their competitor while she is at a monthly doctor visit. Doing this gives me a first hand look at the price differences. On occasion I 've been appalled at how much more an item can be at the other store. I 've found Wegman 's to be very responsive to customer comments. I 've had two occasions to correspond with them and on both occasions my concern 's were immediately addressed. One time I commented about a BBQ rub that had been absent from their shelf for several weeks. Their distributor contacted me withing a few days of my E-mail and insured the product would be back on the shelf and offered to hold some of the product aside for me. Their produce is very fresh and their choices are plentiful. They have a large selection of organic produce as well as non organic. Their produce employees are always working diligently to keep the shelves stocked and are available to answer questions. On my last trip a fresh herb I was looking for was empty. I approached an employee who immediately apologized and returned within a few minutes with a fresh box and let me choose before she restocked the shelf. Her overall response and demeanor was what inspired me to write about my Wegmans shopping experiences. I like to put a cheese board out when entertaining. Wegmans cheese department is amazing. Wegmans has their own climate controlled cheese caves in Rochester, designed to replicate European suppliers ' aging techniques. This gives an amazing assortment of the freshest available cheeses to choose from. I really enjoy seeing my guests indulging on the varieties of cheeses I 've put out for them. Their staff in the cheese department is very knowledgeable too. I 've asked for recommendations at various times and they 've always come up with awesome choices. They 've let me sample the cheeses to confirm it 's what I want. They have an awesome bakery with many tempting choices. I will occasionally get something to serve for dessert on Sunday when my children and grandson come for dinner or when entertaining friends. Everything I 've tried has been a hit. DiCamillo bread is very popular in some areas of WNY, in particular Niagara Falls where the DiCamillo bakery originated. I used to make a separate stop at the DiCamillo bakery to get a loaf of Italian Bread. That was until I realized the Niagara Falls Wegmans sold it. Frequently I 've gotten a loaf so fresh that it is still warm. I think that their biggest asset is their employees. I 'm there on a weekly basis and have had several interactions with various employees. All of them have been professional and cheerful when dealing with me. If you ask where something is you get more than It 's in isle X , they take you to the item to insure you find it. Shopping can be a chore but shopping at Wegmans makes it less of one and can even be enjoyable.