Hardee's - Newport News

The food is fantastic, but I have to say, if everything you ordered comes with just a small cup of water, it feels a bit lacking.

I always have a great experience here. The food is consistently served hot, and the customer service is excellent.

The customer service was very poor. We went through the drive thru and were told to pull over and wait. The car that was waiting before us got their money back and left. Our food was delivered to the wrong car. I went inside with our receipt after waiting 20 minutes and was served by two females that tried their best, but the other workers were not helpful and one had a very poor attitude. The chicken was hard, the green beans tasted old, and the biscuits were gummy. I've never been this disappointed with Hardee's. This location needs retraining for their current staff.

I ordered the big cheese burger combo. The fries were cold, and the hamburger was burnt. Also, a half of an onion was added with no mustard. You have got to do better hardees

In-and-out $1 drink. Clean . Jada was my lovely cashier.