Fu Leen Palace - Newport News

I love Fu Leen Palace. It is one of the best Chinese food restaurants in Hampton Roads, Virginia. My food is always fresh. I have never gotten a cold dish. The delivery drivers are friendly, and my food always comes on time. My favorite thing to get is the house special pancit.

I don't know what these other reviewers are saying about the customer service and delivery drivers. My experience has been the complete opposite. I have ordered multiple times from this place: delivery, in person, and for pick up, and in every case the food was fresh, made to order, and tasted delicious. This is my go-to spot for Chinese food since I've moved here and they have always made great meals for me. I regularly eat here and they have not messed up an order yet.

I ordered delivery a couple times. Food was ok. Rice taste weird. When I went into the restaurant for the first time. I was greeted with ?what?s your order?? Customer service is 0. Now that I?ve seen inside of restaurant I will not be back.

The restaurant worker is extremely rude, they had tripping hazards throughout the restaurant. They have a kid's bike inside the restaurant near the kitchen which is beyond unsanitary especially since the bike is dirty and even if it's ridden inside where there is foot traffic or outside, any bikes inside the restaurant where it is visible especially near the kitchen is not where it belongs. They should have left it near the front door or in the back of the restaurant

Terrible experience, place has really gone downhill. Food was all over the place in bag which led to the spilling of sauces. Fried chicken feels stiff like thrown into microwave. Asked white guy for sauces, lied to my face saying there was in bag, no sauces to be found. Considered ordering from them but never again. I will be taking my money to HongKong where they know how to cook food well done.