Donatos Pizza - Newport News

Tonight I dropped in to pick up the pick 2 combo. I 've been here several times before without a problem. But after I ordered I noticed more the atmosphere has changed since my last visit a while back. There 's a lot of young people now who all appear to be playing around, playing games, and having more fun than focused on quality service. I asked Kaden when he brought my food out if gloves were worn while preparing my food. And he said no, but our hands are clean . I had a feeling this was the case cause I never saw anyone wash their hands, and everyone seemed to be having a good time and goofing around versus making sure the orders were taken care of properly. Even a gentleman that had been waiting before me stated he 'd been waiting over 30 minutes for an order he called in, or ordered online. Which should had been ready before I even got there. Kaden apologized for the atmosphere stating a manager quit tonight mid shift. Guess that meant when the cats away... In my opinion this place will go down if young inattentive people are running it. It use to be such a nice fast upscale place for quick authentic Italian food. I want my money back. Kaden said I 'll be contacted by L.J. tonight or tomorrow. If I don 't hear from him first best believe I 'll be calling wavy tv 10. With my camera on record if I have to go back in person for a refund. GO BACK TO HIRING QUALITY STAFF.

Went in for the Tuesday $7 three topping pizza deal. Great food.

It's been too long since eating here. I had the individual pizza and I forgot just how delicious the thin crust pizza is.

The pizza is sub standard, sauce is watery and they cut the pie in all kinds of odd shapes, they used to be better but they've lost something overtime.

This used be a great place to order pizza, but what happened? If you add any special instructions they mess it up every time. Salads are great, if they remember to give you salad dressing. Given them several chances but think I 'm done. Donatos is now on my No list..