The Rising Sun - Newport

The hot lunch I ordered turned out to be cold, despite a nice portion of beef. Unfortunately, the meal was swimming in vegetable water and the Yorkshire pudding was disappointingly small. This was definitely one of the worst meals I have ever had, and even though I complained, the staff showed no concern. I would not recommend this place to anyone, as I struggled to find any redeeming qualities. The only positive aspect was the quiet and pleasant outdoor area at the back of the pub, which would be nice to sit in on a sunny day. However, I would advise against ordering any meals that require effort or attention, as it seems lacking in this restaurant.

I visited The Rising Sun last night and had a fantastic evening. The staff were very friendly, particularly Aleisha who went out of her way to ensure everything was perfect with a big smile. We tried the Friday Fish menu and it was amazing - well cooked, tasty, and hot. I would highly recommend this restaurant. We also met some nice people and will definitely be returning.

I contacted the restaurant today to make a reservation for a meal later this week. I requested to be seated in a quieter area due to my father undergoing chemotherapy treatment for cancer. The response I received was very disappointing. The man I spoke to treated me poorly, as if I had asked for something unreasonable. He told me they couldn't provide a separate room and couldn't guarantee how busy they would be. The attitude and lack of empathy shown towards my situation was shocking. It's safe to say I will not be dining at this pub, even if it was free.

Oh dear what a hostile and unwelcoming place. e.g. No one said hello to our grandson e.g. You cant jhave your five pound deposit back for cues unless you get the white ball and chalk as well. Am 70 but treated like a 15 year old who would steal the white ball. Woman owner totally ignores you and struts around the place like a camp commandant.

From the telephone call to reserve a table, to leaving the premises, the staff were so friendly and helpful ;the restaurant has an informal and family atmosphere . I took my elderly Mother for lunch and we were made so welcome and received excellent service. We both opted for the smaller plate but portions were very generous as was the trifle we had for dessert. The steak/mushroom pie and lamb chops were delicious and the whole meal reminded me of “dinners from my childhood “. Nothing fancy, but wholesome tasty food and plenty of it. We will definitely return,when I am next ,visiting family.