Chipotle Mexican Grill - Newington

Chipotle is always a fantastic dining experience with delicious food. The portion sizes are generous for the price you pay. We enjoyed it so much that we went back again 2 days later and will definitely be frequenting this restaurant in the future.

I love Chipotle and it's one of my favorite places to eat, but I'm getting frustrated with the rude and inattentive staff. Many of them seem like they couldn't care less about helping customers, especially the high school kids working there. It's a shame that they seem to lack respect for others. This seems to be a common issue at Chipotle locations I've visited. Additionally, I often find that they're out of many menu items when I finally get to order. I'm also concerned about cross-contamination practices at the restaurant.

I ordered a burrito through the app and planned to pick it up at 7:40 pm. However, due to traffic, I arrived 15 minutes late and found that the restaurant was already closed and the staff did not make an effort to assist me in picking up my order. I tried to get their attention, but they were too busy cleaning up. When I called the restaurant, there was only an answering machine stating that they were closed and not accepting new orders before hanging up. Unfortunately, I ended up losing money and not being able to eat.

I had a terrible experience on this chipotle today. I had an online order and made it 3 hours in advance. When I got there, I was screamed because they didn't have enough time to make the orders. my bowls were filled with all half and were significantly lighter than they usually. I am very disappointed about this chipotle and hope that people will be held responsible.

2 out of the 3 times I have attempted to eat here I was disappointed to find it closed. I understand that it's most likely a staffing issue, however, it's still annoying