Park - Newcastle upon Tyne

Been in the Park View restaurant twice, both on race days. This restaurant is well overdue a refurbishment, but I hear this may be in hand. I have tried the buffet and three curse lunch. On both occasions the service and food have been very good. The only thing thats not going for it is the decor and price.

There were not many options on the menu, and some dishes were plain and unappetizing. For example, the chicken in white sauce with white root vegetables lacked flavor.

An excellent afternoon tea, lots of sandwiches, both brown and white bread, delicious scones and cakes, crisp linen napkins and tablecloth, and comfy seats. An unexpected little treasure -we will be back!

I was a little disappointed with my experience at this restaurant. The service was slower than usual and the plates were not heated properly, which is something I really dislike. The quality of the food was also not up to par compared to what we have experienced in the past. Despite the kitchen being busy, they should strive to maintain high standards in the main dining area.

My wife and I were staying at the Marriott Gosforth Park, so thought it would be easier to eat in the hotel rather than look for a restaurant nearby. What a mistake. We had been told on check-in that it was advisable to book a table, as the hotel was so busy. We reserved a table for 7.00 pm. On arrival, there was actually no staff to receive us, and show us to our table. We waited a few moments, they couldn't find our reservation, and indeed, there was no table reserved. It didn't matter, because the restaurant was entirely empty, and stayed this way until at least 7.45 pm, when another couple came in. We should have know that for such a full hotel, on a Friday evening, that for a restaurant to be empty (or near empty) at 7.45 pm speaks volumes about its popularity. A waitress arrived, and I asked for a wine menu. The cheapest of the cheap wines were on sale, the cheapest at £17.95 for a house white. We had taken the time before travelling to review the online menu options, and found to our horror, that, due to lack of food (they had been so busy up until Friday evening), they were only offering the lunchtime menu. We therefore ordered from the lunch menu, whilst being reassured by the waitress that the portion size was suitable for dinner. The short story is, the portions were tiny, we both ordered fish, and there was less fish than in a jumbo fish finger. No-one came by (even in an empty restaurant) to check if all was ok, and no-one even offered to top up the wine (which the waiter had parked up 10 feet away from our table). Absolutely shambolic food and service. Just like the hotel, they get busy due to the racecourse, regardless of their service, quality and value, so I guess they all feel they just don't have to try! Poor attitude guys...