The Original Hot Bagels - Newark

I love this place! there are a lot of menu items to the breakfast, lunch and dinner! fresh original and aromatized cream cheese, real local bratkartoffels, breakfast meat or delicious sandwiches with fries for lunch. the employees pleasant and are very knowledgeable what they offer, with great customer service! I will try to add a picture before I bite into my next order lol!

Bacon ei and cheddar bagel is to die. the speck is sooo good. but if they need to fill in. steak ei and her choice of bagel. man you will trust me. it is also so good

I usually love this shop but today I had a terrible experience. There were multiple doordashers in the store waiting for orders so I knew it was going to be a bit of a wait. I called ahead at 9:44 and got there to pay at 10:09, I know this because it says exactly when on the receipt. I sit there and they have a cart for pickup orders in front as well as one they’re putting behind the counter which I assume is for unpaid call in orders (spoiler: it’s not) so a few of the doordashers are already annoyed waiting and some try to peek at the cart where they’re putting orders behind the counter, one of the employees tells them “one moment” and the mood in there gets confrontational which does not make me want to be here at all. They call a few orders that have numbers above mine which tells me they definitely didn’t make mine until I paid as well. They start calling names for DoorDash orders as well and start handing from the cart I guess we’re not allowed to see as well as some regular orders they just hand over from the prep area. Eventually as the store starts to clear out they ask what my number was and I tell them and they hand it to me from the cart they were guarding. The issue with that is they knew other peoples order numbers and were looking out for them and forgot about me just sitting there trying not to add to the confrontational setting. I sat there for a good 20 minutes waiting for them to call my number when it had been done the whole time and I didn’t get it because I just let them do their thing since it was so busy and didn’t want to add to their stress. So I feel like I was punished for being overly polite and my patience was not rewarded. If you guys read this I really hope you just start calling every name and number so your customers don’t feel like they’re just wasting their time like I did. Maybe tell DoorDash and other delivery services you don’t want to do their orders anymore because you clearly cannot handle it when it gets too busy.I feel like I’m nothing but understanding and patient other times and always leave a tip when I have cash so I guess I just expected better service and more respect for my time.

I order from here weekly. My order is always ready when I arrive and they have never messed up an order. The staff are very friendly and hardworking. In their bagel sandwiches, they use real eggs, not liquid or egg patties like many other places. And they do not skimp on the bacon!

Very good here , everyone needs to try this place out