Dunkin' - Newark

I ordered my coffee on the app. I wanted to pick up the door at 6:40, but I could see the people inside. I saw my coffee waiting to be picked up, so I called a hired person on the phone to take my coffee out. I don't appreciate them closing around 19 o'clock, but shutting off early. I had already paid for my coffee. this is not the first time that this happened.

Ordering kiosks: 1 was off, the other crashed while waiting in line to order. I downloaded the DD app and ordered before the staff recognized the issue and manually took the users of the people ahead of me.Our food and coffee were prepared accurately and quickly, once I got an order in.This is a counter service only location, but is not allowing dining in presently.

Its 3 people working here, at 6:30. They say open until 7 but are closed with lights off. I pulled up with all lights on, as i got my wallet they went and locked the doors. Sorry all are hanging out on their phones, what is wrong with this world anymore

I recommend this Dunkin’ excluding ANY espresso drink. Staff seem friendly but the espresso machine works as well as the soft serve at McDonalds. Very problematic if you place mobile orders. Took them 25 minutes to make 1 medium cappuccino today. Multiple times in the past I’ve placed mobile orders only to find out they can’t make my drink and can’t refund it. They do make an honest effort to replace it, but with coffee. While it isn’t as convenient for me, I’ll stick to the Starbucks near the mall. If this Dunkin’ ever decides to replace your machine, feel free to message me and I will remove this review and return. As I mentioned, otherwise happy with the location.

I walked in DD today to place my order , they refused to take my order at the register wanted me to use the new system they have , I explain to the young lady politely I don't have a credit card may I just place my order , she refused and stated I'll take your cash and purchase a gift card WELL IF YOU CAN DO THAT WHY NOT PLACE MY ORDER AT THR REGISTER!!!! I LEFT AND WENT TO OTHER DD BY THE WAWA AND THEY HELPED ME GO TO THAT PLACE ...MUCH BETTER