Starbucks - New Philadelphia

Can you please address the issue with your printer? For the past month, I have been requesting 11 pumps of vanilla, but only receiving one. I am a frequent customer and can definitely notice the difference.

I will be straightforward: both of my drinks were made incorrectly and they were out of several key ingredients. After that disappointing experience, I decided to go to Biggby for much better results.

I frequent this restaurant often, thanks to the app I rarely have to wait. The food and drinks are consistently delicious, and the staff is always friendly and accommodating. A wonderful dining experience!

I have always been treated politely over the course of time that I have been going there to which has been a couple of years. My next to last visit was pretty shocking. I park along the side of the building which is open parking spots. I park there due to the room because upfront is generally busy. Others park there also. I have a new car so I'm cautious. While I was buying coffee, the man at the register stated that I and the older woman are not allowed to park there because we are suspicious. What our careers are shouldn't matter but apparently to him and the asst. manager it does. Corporate apologized. It was completely inappropriate to call us suspicious infront of other customers. We went one more time to only be starred at. Sorry, but we are hesitant to go back. A former Corrections Officer and retired Canton Police Sgt.

New Philadelphia Starbucks is hands down the worst managed coffee shop I’ve ever been to. I would love to know why the wait for a coffee is over an hour… If there is an option to turn off mobile orders and that should be done if the estimated wait times become way longer than what is stated to the customer. I was told my order would take 9 minutes to be done. It really took an hour and 10 minutes. Thanks for taking away over an hour of time I could’ve spent with my Mom on Mother’s Day!!