The Oyster Factory - New Orleans

I want to preface the rest of the review with that the food was very good. The portions were healthy. The greens were fresh and crisp. The seafood was fresh. And the waitstaff was pleasant (until the issue below). That being said, it took us 2 hours to eat due to the slow service. We waited for our check for maybe 15 minutes. There were maybe 3 other tables in the entire place and at least 5 or 6 servers, so the issue is not lack of staffing. They forgot my friend 's vegetables and still tried to charge us for them. Then disappeared to correct the check for another 10 minutes. The menu states no splitting checks which in other places means, you figure out how to break it out on your own. We broke out the amount to run on each card using post its. The waiter told us his machine couldn 't break up the check that way. That is not how credit card machines work nor is that what is stated on the menu. If he had kept to a policy response, or if he had acknowledged he didn 't know how to run multiple cards it would have been ok, but the blatant lying is unacceptable. If you are traveling in a group I would skip this restaurant. Smaller groups may be better off.

This place sucks. Had a comp card for a horrible experience on New Year's Day and they refused to take it because the manager doesn't work there anymore. Spent $200 and we insisted on it because we ate some of the food but offered a comp for 7 since it was so horrible. Today they refused it regardless of their word. Stay away from this place.

Probably cant say enough bad things about this place. Whatever I present will be lacking the full appeal of how bad this place is. If you are a fan of paying way to much for bad food and abysmal service you are in the right place. It's for you if you like bland unimaginative food that cost double what it should for as bad as it is. Pretty sure the flounder I had was spoiled. I am a huge flounder fan and I can unequivocally say this was the worst I have ever had. I guess I will know tomorrow if it's spoiled. Ap was truck stop quality. Stuffed mushrooms over spinach with about a 1/4 cup of clarified butta. Not good. Service is the worst. Can't begin to say enough bad about this. Won't. Fire the management. Now. Corner I am in literally smells like feet. Can't even make this up. Really. I am writing this while waiting on a non existent waiter to show up to ask if I am done. I wanted dessert but don't want to be here 2 hours. Stay away from this place. Do not eat the food. Do not , I repeat make the mistake I made. I am local and this may be the worst place in the Quarter. Period.

The Original Oyster Factory was a terrible disappointment. Our waitress really did not know what she was doing. Our entrees came out before our appetizers. The food is really bad. All of the food came out like warm. The crab/crap cakes were deep fried, heavily breaded with questionable crab content. We 've had better crab cakes from a grocery freezer. The oysters were very disappointing. None of us like them cooked or raw. Out of seven of us, none of us has very good food. The ambience was nice except for a large TV which was constantly playing 60 minutes. The price was really unreasonable for the experience. We will not be returning and would not recommend this place at all.

Terrible experience. I have worked in restaurants and I understand the difference between the front of the house and the back. Both ends of this place are broken. Ordered mixed drinks after being ignored for 15 minutes. 25 minutes later food came out with no drinks on the table. Waitress came back with drinks and a cheesy apology. Fried catfish was not cooked through. Raw batter and cold fish. There was no rush in the place, no large crowd. The servers seemed to have no designated areas..just taking any customers that came in randomly. Avoid until better reviews come in.