Chipotle Mexican Grill - New Orleans

Love chipotle, first time at this one and no sour cream...bowl wasn't the same

This chipotle is consistently out of something. Ranging from pico, to cheese, and not to mention multiple meats at a time. It’s truly an experience to dine here. Not to mention there is always a line that I’ve waited for over twenty to find out they are out of half of the menu. It is infuriating to say the least the lack of quality control chipotle has with some locations. While I’ve never had a bad experience with an employee, the limited staff and lack of food hinders me from dining at chipotle’s again. Save yourself time and money and to another fast food chain that values your money.

Jordan, and every worker here has excellent customer service. They all deserve a raise. Comparing this location to the other ones in Nola area.

Kitchen is usually clean, while sitting area is usually quite dirty. Staff are fast and polite, but very bad at filling online orders.I once ordered a burrito through the app and their printer failed to print the fillings, so rather than canceling the order or calling me, they just put one single black bean inside and delivered that.

Extremely rude staff. Placed an online order and came to pick it up. They were out of steak, so they already made the whole order with barbacoa instead.The food was not for me, so I had to call my brothers to make sure both of them would be okay with barbacoa. One said fine, but the other said he doesn’t want barbacoa. I asked her to change one of the bowls to chicken, and she was extremely rude and had attitude about it. Also, didn’t get the a refund of the difference.Places can run out of the menu items, I get it and understand. However, the way the white girl with pink blonde handled it was extremely rude. I asked the other staff for her name, and she said she doesn’t know and to ask the pink blonde directly when she was helping other customer. It wasn’t worth it to ruin other customers experience here so I just left but the whole situation was unbelievably frustrating.