Dunkin' - New Haven

- what a man! I waited 15 minutes because the staff was slow. I ordered my drink and it tastes terrible. I'm not coming back to this place.

I don't like leaving negative reviews but this was easily my worst experience at a dunkin, my order was incorrect I literally was ignores by workers for about 15 minutes before the person making food acknowledged me waiting. I will not be returning to this dunkin I can guarantee that.

Yesterday morning I was in town for a work related training,I stopped in this location for a frozen coffee and a coffee roll. I almost waited 10 minutes and they brought me my frozen coffee her fingers went in my drink and I asked for another one and the lady was nice and made me a fresh one. But by the time I received it my appetite was ruined. It is a no for me.

This is by far the worse dunkin I've ever gone to today June 13, 2022 I got a large ice coffee that should of been 4 butter pecan and decaf with 3 creams this the first time I've had a problem at the drive thru. And a donut that was rock hard, the service is terrible, where are the uniforms that other dunkins wear is the real question..

Waiting 20 min in drive threw for 2 ice coffees and 2 donuts. Whole time I am being rushed to be told to go park and wait another 15 min. With the girl being rude and acting like it's the customers doing this. Never will go back.