Taco Bell - New Castle

The staff and the restaurant was very nice and clean and the food was

Order was incorrect. The substitution I asked for wasn't made.

If I could give negative stars, I would. Ordered at the kiosk, wanted to pay with cash. Took 8 minutes for someone to take our payment. Took another 3 minutes to get an iced coffee. Then 4 minutes later, they tell us that Nacho Fries have been discontinued. So it took 15 minutes to get an iced coffee and crunch wrap. Definitely not recommending.

Hard shell tacos and Mexican pizza hard shells weren't hard at all like the only things that need to be hard is those two things and you can't even do that right....not to mention they didn't cut the quesadilla either. Seriously ? Lol also This place looks so good when you walk in but the staff is horrible. And they don't care about quality service or quality food. Go somewhere else. Such a disappointment. Even if it's just taco bell.

To long of a wait it feels like I have been waiting an hour