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Contribuiți la feedbackManager was awful to deal with not a positive experience for customers
They gave me the smallest amount of turkey meat possible on my sandwich. Didn't even know it was there. Absolutely zero taste besides bread. Sad.
Sub was cold by the time I got it. Because my food was made the same time as a dude with 5 subs then instead of getting my bill getting me outta there, they took care of him first he used a coupon for every sub resulting in a 10 minute cashier session.
Would not honor the bogo offer for app ordering because I claimed a reward of a free cookie, that voided the bogo!? Per their employee! ...it was a reward for prior orders! Typically we order are very pleased with Botkins store, we will be returning there in the future, the quality of our same subs are much better there, we will not be returning to NB store.
We order on line carry out. The sandwiches are well made and always just the way we request.