The Palm Cafe - New Braunfels

I always enjoy excellent service at this restaurant. Ordering is quick, and the food arrives hot and fresh every time. The portions are generous, and the prices are quite reasonable compared to similar establishments.

The waitress took over 20 minutes to bring us menus. After she finally arrived with them, she took another 20 minutes to bring our drinks. Once we received our coffee, we placed our food order, but it took more than 20 minutes for her to come back with a coffee refill. The food arrived about 20 minutes later, but she forgot to bring us silverware, leaving us waiting for about 5 minutes before we could start eating. The service was terrible. The food was just okay. I believe that if the service had been better, I would have enjoyed my meal instead of feeling frustrated by the poor service.

The Mexican food here is excellent and reasonably priced. The service is fantastic as well. This place is a far better option than El Sazon just down the street.

Everyone has a off day. Service was slow. They brought it the wrong tortillas.Never got a refill on drinks. The order and portions were good.

Good mexican food. Prices are decent. They have a 3-tacos for $5 deal in the morning. Tacos are on the smaller end. If your hungry get a breakfast plate instead. Family likes to eat here. Ample seating and nice waiters.