New Chinese Food Takeout - New Bern

Beware! Do not use your credit or debit card at this restaurant. You might get charged twice, and they will NOT reverse the charges or refund your money. Make sure to check your transactions carefully. It feels like a scam!

The food is delicious, the atmosphere is friendly, and the staff treats customers wonderfully.

We used to be regular customers, but my last experience was very disappointing. I ordered the sweet and sour chicken, and there was hardly any chicken—mostly just breading. Instead of getting the egg roll I asked for, I received a beef roll. When I called to discuss this with the owner, the girl who answered was incredibly rude. She even argued with me, insisting that I had ordered the beef roll, which I clearly did not! After I mentioned the issue with the sweet and sour chicken, her response was, “If you don’t like it, don’t order it again.” How can someone speak to a customer like that? Then she said the owner wasn’t available but would inform him, and she hung up on me! That girl needs to learn some courtesy and should be let go.

I had a disappointing experience at this restaurant. I was overcharged, and when I brought it to their attention, they were unhelpful and unwilling to resolve the issue. If you pay with a debit or credit card, be sure to check that you're not being charged twice. The staff was dismissive, and I ended up having to contact my bank to rectify the situation. Overall, I found the business to be quite dishonest, and due to the rude service, I have no intention of returning.

The food was very disappointing, and I won't be coming back. I should have realized that if the crab rangoon was bad, the rest of the dishes wouldn't be any better.