Tim Hortons - New Albany

Terrible service. Tried to order ic capp machine was not ready. Came back 15 min later and the manager Loopa could not get coupon to scan then charged me FULL price. Finally got the refund as drink sat melting.then said if I want the drink go order it online to use coupon or pay full price. That was the manager!!!! Terrible service and continued to argue that I need to use the app that kept freezing up Kid-friendliness: Was not either TERRIBLE AND RUDE.

The employees working the drive-thru absolutely rocked it this morning.Edit to elaborate further: I was in and out of the drive thru in less than 3 minutes- this is no exaggeration. The staff were nice and my order was perfect. Will be

Gave me just an egg sandwich without sausage when I ordered a sandwich with NO egg and the coffee sucked had zero flavor to

The employees will ignore you, they seem very mad and this locations donuts did not taste good and my honey dipped barely had any dip on it.

Ordered 4 breakfast sandwiches. 1 came with bacon, but was supposed to have sausage. 2 others had overcooked omelets bites instead of egg, which was smashed down and didn't cover half of the croissant. My wife forced hers down. My youngest boy refused to eat his, so he had no egg for his sandwich. At least my dogs got a small snack out of it.