Krone Tredecim - Neuheim

Very particular hotel placed in a small village. The building is 150 years old. The rooms are particular, with vivid colors and equipped with all the amenities. There is a fridge in the corridor where you can select all the drinks for free. There is also a nespresso machine with all the necessary to have a coffee whenever you want. I slept really well. The breakfast is a bit overpriced.

Very bad experience. Room was cold, had to bring my own heating. Owner was checking the room constantly and turning off the heater. One night I had to charge my car with electricity so I plugged it in without telling anybody it was 00:00 of course I was going to pay him extra for the car but instead he kicked me out. Never would recommend such owners, never.

We were in the Krone Sihlbrugg for the second time and will come back, guaranteed! The suites are wonderfully furnished (exciting details, positively kitschy, cool features for a romantic weekend for two : The food a la carte in the restaurant is an absolute dream and the staff is super friendly. The breakfast in the room was brilliant. We can recommend the hotel and the restaurant 100%!

Inconspicuous hotel from the outside with really great themed rooms (private sauna and whirlpool), fine food in the room. Highly recommended!

I reserved a table via the website and did not receive a confirmation (there was none in the spam folder either). To make sure that no table had actually been reserved and before I tried to reserve again via the website, I called the restaurant. That was a mistake! A man answered the phone and was dissatisfied with my call “at lunchtime” right from the start. The page shows the telephone times during lunchtime and from 6:30 p.m. when the restaurant is busy! The man then continued to explain to me, quite annoyed and dissatisfied, that he had to go to the computer and that he was now in the kitchen. But if he doesn't find my reservation, I'll have to book the table again via the site. In general, that was an inappropriate tone and very unpleasant way to deal with customers! I certainly couldn't help it that they have the phone in the kitchen and that their phone times are when they are most stressed. It wasn't my fault that I hadn't received any confirmation! Should I have booked the table twice instead of calling them? After this very unpleasant conversation, I canceled the table reservation. Dinner is supposed to be a relaxing experience and if you're greeted like that on the phone, you unfortunately can't expect a pleasant evening.