Subway - Navy Yard City

We use the app to order ahead. It’s been working out well so far. The food we get here is generally correct and is usually pretty tasty. Subway is not my go-to pick for a sandwich place, but this location is convenient in a lot of ways.

Decent subs, recommend using your app to place orders, that way you can take advantage of deals. Place order when your there so you can make sure your sandwich is made to your liking and take advantage of app deals!Vegetarian options: It's a sub sandwich, lol, no requirements to put meat on it!

I want to start off by saying that this location is in a great spot! this location also has an awesome manager (her name slips my mind) who has alot of cool tattoos that are overshadowed by her professionalism, attention to detail, kindness and ability to multi-task! Had an issue with the online app and she asked no questions and honored it over the phone. I of course showed her the issue when in store but I was a ways away from home so her customer service skills saved me any extra headaches. Kept the conversation short and sweet whilst also engaging with the other two customers I was conversing with. We were all in and out in under five mins as well. There are people for jobs and then there are jobs/positions for people and she is right where she needs to be at the management position. Whomever hired her gets two thumbs up from me. You just don't see many true customer service oriented individuals in the workforce nowadays.Will most definitely stop there again!

Doesn’t know how to answer a damn phone. Had a whole order that got screwed and doesn’t have the curtesy of answered a phone to do there job. Funny part is them wanting to be tipped or receive a wage increase when they’re incapable of doing the task of a 5 year old.

I love their sandwiches but hate that the hours online and on the door doesn't reflect their actual closing time. Google says they close at 10pm so I was looking forward to something that was not greasy fast food after a long day at work (just before 8:30pm) just to find the location to already be closed.