Five Guys Burgers And Fries - Natick

Out of all of the Five Guys locations here in Boston, this location in Natick is my absolute favorite place!!! I love it here!!!! The staff here are very friendly, energetic, and all really awesome people!!! The food is so delicious too!! This is the only place that has gotten my order right every time I’m here!! If you love a delicious burger and fries, I highly recommend this Five Guys location!!!!

Excellent food. But Guys, all 5 of you, we need to talk. Your online ordering system is pure madness and costs you a star. They updated the app to have a button to be like 'yeah drop my fries, i 'll be right there ', and it doesn 't do anything, they still drop your fries when you get there. To top that off, the people only call orders when they are ready like '25 ' or '41 ', and online orders do not use that numbering system at all. So you have to awkwardly be like 'is my stuff ready yet? ' when you already slammed the button that says 'i 'm on my way, make all my stuff ' and then slammed another button that says 'i am literally in your restaurant '. Those buttons do not do anything, the entire system is super awkward and you should ignore any and all instructions on the app, they do not matter. You should expect to wait for your fries, and you must announce your presence when you are there, like some fast food god gracing the store with your presence 'oh okay, Sean is here, everyone look sharp! '. They will never call your name, only their order number that you have NO way of knowing.

Had a nice Bacon cheeseburger which was cooked perfectly. Love the drink machines that Five Guys have as well. Pretty much anything you can think of, the machine can make.

This is the only five guys I'll go to (others nearby were not good at all). The food is great, but it's the staff that make me return. Always incredibly friendly, willing to help fix any order issue, and make great food!

I went this afternoon, what a wonderful young man who waiting on me at the counter. Great service and food. Thank you and keep up the great work. I was in at about 1:15p