Penn Station East Coast Subs

Young man who opened this morning (2/11/24) was great. Very friendly and got the food out in a timely manner. Thanks.

One day I went in Penn Station, and it was ALL young men working. They made me the BEST sandwich I ever had there! It was delicious!!! But the other day I went back, and there was an older woman working on the grill. The grill was filthy dirty, and my stomach got upset after I ate my sandwich, and stayed upset all night. That's the WORST sandwich I ever had there. So it depends on who's working.

Never had problems with them! The fries are always the best part.

Clean place. Good service, Crew behind the counter were helpful to everyone in the establishment.

Spent $65 on 3 sandwiches including fries and drinks. Sandwiches had nothing but meat and cheese. They looked as though they had been made hours before and set under a lamp. No fries and the beverages were hot and had no ice. All of which was delivered by door dash. Drove to the location and was greeted by the rudest bunch of “kids” stating that I did NOT order fries and requested sandwiches be plain. FALSE. The manager on duty required I pay for the fries again because he stated it did not show on his system even after witnessing the correct full order on my phone. He continued to argue with me stating he was NOT going to fix anything. What happened to customer service? Pleasing a customer?!?!? I will not return to this location and I will be contacting the store manager. Photos are of fries I received after I paid the second time.