Chili's - Nashville

I had a wonderful time. a table was quickly cleaned for me. my waiter charles was excellent. our food came quickly at the table and was warm and tasty.

Chili’s grill bar at opry mills in nashville is a well managed chili’s location that is consistent in its quality and has delicious food. the personal here is very friendly and accommodating to ensure that they have everything they need for the best meal.

I went to Chili's on May 2nd to buy bone in wings for my son even it took over 30 minutes to get my order staff was not friendly also the food was ready but not noticed by the staff until I asked and when I got them they was already cold so throw them in the trash and spoke with restaurant manager and he stated that since i received the food cold and I throw it away he will refund the full amount I have paid which was $12.66. He said I should see the refund in my card within 48 hours so I waited but nothing was refunded to the card so I called back but the manager I spoke i forgot his name with was off that day so I spoke with a different manager so had to tell what happened from the start then she said send her a picture of the paper copy that I purchased the wings which I did send to her and she said that I should receive the refund within 5-7 business days so I waited and still haven't received anything so I called back and I spoke with a 3rd different manager which had to say the full story seem no one know or on the same page. This time the manager said there was no refund was put back so none of the managers I spoke with did anything and she said she put it in and I should wait few more days but till now I haven't received anything so how a refund takes close to 1 month.

Great location and amazing service in spite of a staffing shortage when we went. Food and drinks came out fast, even with limited staff working the floor. As usual, the food and drinks were awesome! Definitely still worth a visit!

Food was great and just like the rest of the world they are short staffed so it’s not there fault customer service was good no complaints be blessed