Chick-fil-a - Nashville

Great food and service as always! This location is quick.

What a terrible place to pick up a doordash order from. The parking lot gets filled with traffic that does not moveEDIT: somehow it's gotten worse. Drive through ONLY. Including DoorDash and UBER eats. ????? sorry not sorry I'm not waiting on that hellscape of a line to pick up an order that's already ready.

Not the best Chic-fil-a out there. The kid taking our order was not happy to be there. He also left off a sandwich from the order which we discovered after leaving. Had to turn around and go back and go through the whole ordering process again.

Ordered from this location through DoorDash and didn't receive half of my order. I was reimbursed by DoorDash, however my qualm is with an organization who's sole responsibility is to ensure fulfillment that customers get the order they placed. I spoke with the manger on duty and in essence it was related that this is a franchise location and that adherence to corporate quality assurance policies weren't as stringent. I will be reaching out to the corporate office since having such a small goal to hit is so unachievable that meeting the expectations of customer's order isn't a concern for this location. I WILL NOT order from this location again.

The location in Mount in Juliet, Tennessee 100% sucks in answering the phone for a catering pick up order. I have called several times for hours straight with no response. For a company that boast about customer service they absolutely suck. This location leaves a lot to be desired