Dunkin' - Nashua

This location is always packed in the AM. I always do mobile orders because I don't have the extensive amount of time that it takes them to make 2 coffees. They're always short staffed and short tempered. I would go to another location in the morn butthey're the only one on my way. It is a hassle to have to wait each time, so I can tell them they missed the donut or hashbrowns in my order. And you're lucky if the lobby is actually open, they don't open it sometimes and you don't know when youmobile order for in-store pickup.

Should close it down until the owner and staff learn how to run a successful business. Lobby service is awful. It's like you don't exist. They service online orders and drive thru first and the hell with the lobby folks. Once you finally order, you haveto wait in no man's land. Grab your coffee before someone else does. Check your order. They have messed up my order twice thisweek. I'm going to start looking for a new one. Main street is not much better.

Place an order and expect to wait for 10-15 minutes for a coffee. A good pizza shop will have you back out the door with a fresh pie faster than this place. Not to mention the manager was going to bring food out to someone and almost walked right into me.No excuse me. No sorry. Made my coffee wrong. Asked to remake it and I'm almost positive it was taken behind the counter andhanded back to me No change.

Terrible service. Dumpster fire of a location. I did an on the go and went there. Stood there for about 20 minutes before leaving without a small turkey sausage sandwich. They even acknowledged they had it. Their drive thru wasn't busy and neitherwas there many customers in the lobby either. They already had one lady in the lobby complaining because they made some kind ofsnackables cold and hard. I would avoid this Dunkin Donuts if you could at all costs! I guess Joe Carvela? has stopped caringabout his stores and let them roll downhill. They get paid a good bit you think they'd bust tail a bit more. The entire storeseemed in disarray like the left hand crew didn't know what the right hand was doing. Again, avoid this location like theplague.

This position is always in the packaged. I always make mobile orders because I don't have the extensive time it takes to make 2 coffees. they are always short-term and short-term. I'd go to another place, but they're the only ones on mine. it is annoying to have to wait each time, so I can tell them that they have missed the donut or hash browns in my order and they have luck when the lobby is actually open, they sometimes do not open them and they do not know when they are mobile ordering for in storeup pick.