Mercury Chophouse

Stepping inside this restaurant you are greeted by a warm and inviting atmosphere. Mike and his fellow staff are highly attentive and knowledgeable about the menu and specials served daily. They provided excellent recommendations along with their friendly and professional demeanor that makes you feel like family. We ordered the Escargot, Chilean Sea bass Swordfish, paired with a bottle of Sauvignon Blanc. The chef's attention to plating and use of fresh, high-quality ingredients are evident in every dish. If you are looking for an extraordinary dining experience, this restaurant is highly recommended.

Had Mike for our server. He was excellent. I had steak and my wife had chicken with pasta. Both were flavorful and delicious. A top 3 steak for me. Get the peppercorn sauce with your steak. You will want to drink it.

Elegant enough looking and high enough priced to be in the running for steakhouse choices in downtown Fort Worth. The trouble is the attitude and quality of service was terrible. Beyond slow, several messed up orders in our party, and a general rudeness. We were three couples sitting together and asked in advance if our checks could be separate and we would order as couples to keep it simple. The server gave a frown of disgust and then said, “I can do it, but it will mean 10 minutes more of my time for each of the checks so just might not make your seats at the theatre.” Mind you, we were there at 5:00 for a 7:30 show a 5-minute walk away. We said we understood and she was true to her word, delivering all three checks together and then picking them up each 10 minutes apart, filling her time between simply talking to other servers. The drinks were overpriced for the quality. A standout bad item ordered was a terrible beet salad (where’s the beet, would be appropriate. For my personal meal, I had the black pepper crusted tuna mignon. That is what I ordered, but a filet mignon was delivered. I pointed that out and she argued with me. Everyone at the table said they heard me say tuna clearly and she said something under her breath and walked away taking the steak with her. She eventually brought the tuna which was so pepper covered and crusted you could not taste the tuna at all. Of course, when the bill came it was for the filet mignon and a charge for the asparagus that was supposed to come with the tuna. I pointed that out and she redid it changing to the tuna on the bill but still charging for the asparagus. A third bill required. Several others in our group had a fish special that they said was not good at all, and the couple of steaks were overdone. Then, to top it all off, a 20% gratuity was added automatically to each check for rude, slow and mismanaged service and less than average food.

I want to preface this review with this...I have been to this restaurant several times in the past for birthdays, anniversaries, etc... and have always enjoyed the food and the service from Michael (who always seems to be our waiter). But, last night was not a good experience. Upon entering the restaurant, there was a bad, sulfur type smell. The hostess did not greet us, nor was she particularly friendly. We had a 6:30 reservation and we were seated at a table near the bar, not ideal, but not a deal breaker. Anyways, my husband and two adult children were treating me to a nice dinner for Mother's Day since I work on Sundays. We sat at the table for a good ten minutes before anyone approached with menus or to see if we wanted to look at the wine menu. I ordered a drink, but my family stuck with water and the woman seemed visibly disappointed by this fact. The drink was brought and there was a chip in the lip of the glass. A replacement was brought, but not menus. Meanwhile, Michael seemed to be waiting on every other table in the restaurant, but not us. Eventually, the bartender approached and we ordered our food. Bread was brought and our water glasses were refilled promptly. So kudos, to that woman. Food arrived. We had to request knives to cut (Filet Mignon and Lamb shank). My plate was missing asparagus, but it was impossible to flag anyone down, so I just let it go. No one got our plates when we were finished. Or another drink. Eventually, Michael came over and got our dessert order and he was very kind. Said they were down two staff members. The manager/owner was seated at the bar and he didn't lift a finger to assist anyone. The only time he directed anyone to our table was when the credit card was out and we didn't have our bill. I usually really like this place, but last night left a bad taste in my mouth.

Natalie and Shayna as well as all the other staff involved made this event my daughter’s graduation from college) such a wonderful memory for her and all involved. Everything was perfect!