Honey-jam Cafe - Naperville

The crepes are delicious, I love the salty and sweet options they have. the service is great and I like the place.

The dining experience did not match the menu description. I ordered Nutella crepes and requested that the Nutella be added inside, as stated in the menu. However, the kitchen only opened a corner of the crepes and spooned the Nutella in, rather than placing it inside. To make matters worse, I found a piece of plastic in my crepes, which completely ruined my appetite. Overall, it was a disappointing experience, and I believe it may be due to the inexperience of the new staff.

The food was excellent, but the service was extremely disappointing. We waited 20 minutes for a waitress to take our order, and then she vanished for another 45 minutes. Eventually, food runners brought our breakfast, but we were left without butter or syrup for our pancakes. We had to ask another server for these items since ours was still nowhere to be found. Fortunately, the couple at the next table was in the same situation, so we shared our butter and syrup with them as they were also without service.

The food was great, warm and tasty safe. with the time feels a little full of people. so if they sqeemish on that know it will feel like pandemic time again. there are tables outside, but you won't get all the big parties out there. the service was nice, but it took time to get our orders. a little longer than I thought for a table of 5. I think it was just another indicator of how busy it was. a fun and good experience. I was happy to visit safely.

I've seen other locations for this chain but this was my first visit. I was pleasantly surprised. We were seated immediately but the service during the meal could have been more regular. I loved my steak scrambler. Tim seemed to really enjoy his omelette. Tony said that there was not much Nutella in his omelette. I thought the drink service during the meal could have been more regular, but other than the amount of Nutella and the drink service times, those were my only negatives. I'd completely return.