Gyu Kaku Naperville

I absolutely love this restaurant! I’ve been a fan for years, traveling from LA to NY, and now they have several locations in Illinois! You must try the Harami Rock Steak or the Harami Pot, and don’t miss the Bark Sukiyaki Bibimbap! And last but definitely not least, the house salad and dressing are incredibly delicious! I can’t wait to go back! You won’t regret visiting this place, and it’s also a lot of fun for kids!

Delicious food and good ambiente. only the detail was that the table and seats were burned.

Our birthday dinner experience in gyu kaku naperville was okay. we have enjoyed most food, and the package offers that they have made the order easy. we ordered the yakiniku party for 4 people. we ordered in addition to the package 2 the main problems we had were the slow food service, and the substitutions were made without asking us (see below.) ultimately, because of the problems we were offered a 15% discount from the entire meal without asking what was very appreciated. but I wouldn't return to this place again, and next time one of her stallions will try in chicago. Subsitutions: one of the sushi reels in the packaging was not available so that it replaced its spicy cucumber appetizers and we ordered takoyaki on the side that was subbedded for fried calamari. because we had ordered the package when these courts arrived, we did not know that it was substitutions and not a part of the package, since no one has said anything about anything that is not available, and in a case the waiter tried to convince us that what the fried calamari was.

What an amazing restaurant! I had such a great time, and there were so many excellent options on the menu. Everything was packed with flavor, and the service was perfect.

We made a reservation but still had to wait about 15 minutes before we were seated. It took an incredibly long time for the raw meat to be brought to our table, and there was no preparation needed on their part. When it came time to settle the bill, it was collected by the usher instead of our server. After that, the server never returned to acknowledge the tip or to thank us or say goodnight—nothing. This was a disappointing experience in terms of customer service. It seems like the servers might not be trusted to handle payments, but at the very least, they should acknowledge the tip (which honestly, we probably shouldn't have left given the poor service, but we decided to do so for the young man who ended up losing out because of the usher). The restaurant itself is nice, but the customer service was truly lacking!