Francesca's Passaggio - Naperville

I ordered one of their specials for lunch per the server's recommendation, chicken with spinach and capers. The spinach was so salty that I couldn't eat it and the chicken was a little overcooked. Also, the lemon wedges that I asked for my water were not fresh, kind of slimy. My husband's salmon and my son's burger weren't good either. The whole place was very empty and I can see why. This restaurant used to be good and one of my favorites before the pandemic. Service was not bad but the food was under average. We were disappointed to say the least. We will not return.

Do not go! Horrible experience. Awful customer service! I was surprised the whole awful was the experience. They are very shortstaffed and they do not have the proper training for their employees. I felt I was literally begging for food and drinks over there! You have to raise your voice loud the police are older because they are far away from the table and looking away from you! Not only they don’t wanna do I contact but their body is away from you and the table!We went there last Saturday for lunch and they were having a party but not enough staff. Our waitress was not happy to see us there and did not give us the time or effort. It felt that they were eager to kick us out and could not wait to take our plates while we are eating!My husband wanted a menu but the hostess did not come so we had to walk to the front grab our own menu! Self service in a dine in restaurant.My husband choose to give a full tip not because they are worth it but because of the economy now. The cost of food and gas is too expensive so he pretty much decided to give the tips as charity!Up until they fix customer service, do not go

This place is always amazing, the pasta is absolutely perfect. Service is great.

Our service was great! Food was delicious! Can’t ask for more than that! Thank you

I had a great time with my family there. Our table was full of a variety of foods. The waitress was observant to our table; when we were out of something or needed anything. The atmosphere was nice for us. The food was good. I ordered fish with chard greens, and it was good. I would order it again. But there were other dishes I would definitely try the next time I visit.