A&W Napanee

The dining experience on the hill was quite disappointing. The burgers have undergone a noticeable change for the worse, the onion rings were not crispy, and the broth was unappetizing. The coffee seemed stale as well. Despite being a longtime customer, I must admit that I was very disappointed with the food today.

Jan ordered an Uncle burger and a Twister ring. I just asked for salt before leaving the restaurant and opening my takeout bag. I realized my order was wrong and asked for a refund. As they searched for a receipt, I ate the Twister rings from my pocket while they were still warm. When they finally realized my order mistake, they took the French fries I had eaten from my pocket and put them back to keep warm while they prepared my burger. This restaurant will not be visited again.

The restaurant has a standout dish with their Beyond Meat burger. It is a delicious product that is high in sodium but packed with flavor. The restaurant itself is nothing fancy, but the staff was decent.

A w has been a long overpriced ride through restaurant for me for years. at a time they almost danced as I remember, but then their marketing department went into the city and started the breakfast and promoted their new concept of no antibiotics...etc they are with all the other survivors who had in the course of the years similar problems.

Went to support MS and we got our food to go We spent over and had multiple problems with our order Missing onion rings and a teen burger burgers had the wrong toppings on them. When I tried to call and complain the...phone was staticy and they hung up but didn't call back. My husband called them and they took our number and said they were too busy to deal with it right now Very disappointed