Sonic Drive-in - Nampa

This makes me disappointed to review like this but I love sonic cherry limeade I get it everytime and when I had went just the other day I asked for extra real cherries and I didn't get any but I was charged I just let it go. I went today and told them I didn't get any extra last time so I was hoping I'd get some more but I didn't they only gave me 1 cherry and still charged me and were rude later I came to see they put 2 extra whole halfs so 6 halves of limes in my cup instead of cherries just because...super disappointed and honestly thinking about just not coming back.

Apologies for the long winded review but there was a lot to say about my experience this evening. If not for the awesome staff I would have given it a 2. This evening Sonic had 1/2 shakes and upon my arrival it was super busy (as expected). However, I parked in a stall acknowledging a little time for other patrons. Placed my order for 2 shakes and one gift card. I was under the impression that the stall kiosk would accept my payment and naturally proceeded. I watched as the machine’s monitor flickered and then it had completely rebooted itself. After the boot, I could visibly see several dead pixels on the monitor. I didn’t think much of my wait until a vehicle had parked in the stall next to me (5 people inside) ordered a lot of food and received their order after 10 min. I then pressed the kiosk button again and informed the worker I had not received my gift card or drinks. “Oh Nobody said there was a gift card on the order” was the response. I was then greeted with Tiffany and she was such a delight to converse with. She apologized profusely, gave the gift card and 3 sonic tokens. In exchange I gave my card for payment and she returned with my shakes. I was there for 45 min and had every right to be upset, but this brief exchange and chat with Tiffany enlightened me to a few things needing addressed. My anger and frustration is pointed at the owner of this location and or general manager. None of the stall kiosks have functioning card readers!!! The staff was seen continually making 2 trips per vehicle (a separate trip to deliver order and another to accept payment). Whomever leads this location needs to be called to attention that if they expect “the help” to function autonomously, then the staff need all proper, functioning tools in order to do so!! The only silver lining was Tiffany and I hope the remaining staff are just as great.

My order was perfect. Onion rings were just as I ordered hot and fresh. There was a long line. However, staff came out and served smaller orders so the Drive thru line moved quickly. Nice work!

I visit this place regularly, but this morning when I ordered my usual Dr. Pepper, I noticed a strange, gritty substance in it. I took a closer look and discovered that it was indeed there at the bottom of the cup. After doing some research, I found out that this could be due to poor cleaning of the soda machine, and it might even be mold, which can be quite harmful. I don’t recommend getting soda from here.

I have two words to describe my experience: disappointing. I ordered one cookie dough and one soup, and everything we received was a cup of vanilla ice cream topped with a variety of toppings. There was nothing mixed in, no syrup or caramel. It was terrible and certainly not worth it! Next time, I will go somewhere else. This was a letdown! I could have bought a tub of ice cream for a lot less.