Baskin-robbins - Myrtle Beach

Ice cream cups were good. We quit getting the waffle cones as they were stale every time. The boy was nice that waited on us.

These workers need consistent help! Poor kids didn't appear to have even a manager backing them up!

They often mess up orders, running around confused. No leadership, literally 2 times we had an issue there was no manager. We put an order in for 2 custom cakes to go along with our theme. The girls helped us with all the details and assured us we can pick it up before the party. We show up and they waste 20 mins of our time searching for an order they never put in. All they could offer us is a sorry. You should be honored when someone chooses you to help make a special day not ruin it and have no empathy. So my 6 year old boy and 4 year old girl were very understanding and gracefully accepted cupcakes from food lion.

Clean store. Great staff. Delicious ice cream. You can never go wrong at BR 31!!

I would have left but my grandkids wanted ice cream. Saturday afternoon at 6:30, one other customer inside and cars in the drive through. The counters where a mess. I realize it’s young kids working, but they should be expected to clean up as they go. We waited at least 7-8 minutes before anyone even acknowledged we were there. These youngsters should have a supervisor to keep them on their toes. One of the three workers, came outside to take a break and the counters still hadn’t been wiped down. One person making a vanilla shake still had about half of the blender full after pouring the milkshake cup full. There seemed to be a lot of product going down the drain! Be sure to enlarge the attached photos to appreciate the condition of the counters as well as the melted ice cream on the stainless steel edging in the ice cream cases. I will be going to the Ocean Bay Creamery from now on.