Jersey Mike's Subs - Murray

Ordered Chipotle Chicken. They gave me beef and said I ordered wrong.Sorry I left the 20% guilt tip for someone who can 't do her job.

Last night I ordered dinner for 5 people. When the food arrived, we were missing my sandwich. As we opened the other sandwiches, every one of them were made incorrectly. One of the sandwiches was Mike's Way, but the bun was literally soaked. The bread completely fell apart as it was mush.I drove to the store to pick up the missing sandwich. As I started to mention how the other sandwiches were made incorrectly, the manager became instantly defensive. She raised her voice and said she watched all of the sandwiches being made. I told her to calm down as I wasn't even upset, even though I had to drive over, after ordering delivery. She literally threw her hands up, and yelled saying she would just remake all of them. I told her that wasn't necessary. She ignored me, yelled at the two employees, and walked to the back. My family have been frequent patrons of Jersey Mike's for years. My daughter worked at a different location, where we never had any issues.Just to clarify, the two employees that were remaking the sandwiches were super sweet, and kind. I can't say the same for their manager.

Food was great. Unfortunately, the girls working were grumpy and instead of focusing on customer service and restaurant cleanliness (the bathrooms had no toilet paper or paper towels and were absolutely disgusting) they would rather smoke weed and allow the smoke and smell to fill the restaurant while we were eating with our 2 small children.

Great subs and cheesesteaks. Consistent and tasty and the app makes pickup a breeze. I love eating here every time.

Everyone was so nice and helpful here! I love Jersey Mikes in general but this location blew me away with how considerate everyone was. I got the veggie and Christina even went the extra mile and wiped down the cutting machine without me even asking. So sweet and definitely will come again, highly recommend stopping by!