ALEX Muenchen Pasing - München

This bar/restaurant is located in a great location next to the train, railway bus stations and the inside shopping center in pasing.

Only staring, because the food, the breakfast buffet and the coffee is really good, but that's all. service is unfriendly! and the worst is still coming: it has accused us more than we have consumed! we're not coming!

I had brunch with my friend, eating is good and there is a wide choice, the price is fair, I think. Why did I leave staring? there is no team and no rules to offer the service, people who work there, do a...bit of everything and that makes everything very chaotic. I saw the waitress taking the orders and preparing the drinks at the same time, while other people walked around without clear obligations. that doesn't make sense. another waiter has forgotten our juices twice and not only that he forgot the commands of others tables when I saw him to ask a coke he had on his tablet. about the tablet when they bring drinks on the table, it should not collect dirty stuff from others table and let alone ashtrais, they should collect dirty teller and glasses on the way back to the kitchen. I am sure that the people there work well, but that lack of rules and specific tasks for all in the team lead to a serious lack of quality of the service therefore bad reviews for a place that is worth and make their job there harder and unsatisfactory! they should really take some time to work on their team and increase the quality of the service at a place with great potential.

I live near, so I am regularly there at the beginning. so far the experience was good. good coffee, fresh food and good drinks. Sometimes there's a bit waiting for the food, but it doesn't bother me like I'm there without a hurry. which is disturbing are people who smoke around, as there is separation between smokers and non-smoking.

It’s a shame that they are taking a valuable location. Food maybe gets two stars for my burger, the rest lack of ingredients and taste and we found a plastic in the food. Service, close to be one of the saddest I ever seen, McDonald’s...people make zero tips and they still can smile! I have been to this Alex times and every time is the same, you don’t see one person smiling and being friendly, I felt I was making something bad for them hate us. To complete, was a birthday of a friend and we brought a little special cake with a candle and asked if they could bring it in the end for his bday, The lady brought the cake still in the box and the candle in the package still! And left on the table what supposed to be a little surprise. I had no words not sure lack of service experience, lazy, or she hate birthdays maybe. Definitely that was my last chance for this place.