Domino's Pizza - Mount Repose

Omg!!!! Never order from this store!!! They got my order wrong after clarifying the order like 3 times and got my address wrong. When I called apparently “Stephanie” claimed to be the manager and she was so rude and I didn’t want to refund my money for getting cold pizza which arrived late and the original order. I kept calling and they were hanging up on me or not answering my calls. They kept telling me their internal problems that they were busy and could not help me. I had to call and speak to about 3 people; one which was Juan who apparently was just a driver and didn’t know how to do anything. The “manager” couldn’t come to the phone because she was to busy. I only wanted to confirm they refunded my money and no one could do that; she said I’ll refund it and hung up. She was disgusting unprofessional; they said her name was Stephanie the manger then I called again and Juan told me to contact the real manager who is Ramon Castro. I will report this store and all the people I spoke with today to corporate. DO NOT ORDER FROM HERE PLEASE!!!! They don’t even speak English, it was an awful experience and at the end of the day I paid for pizza that no one ate bc it was the wrong order and then I got the right one delivered and if we disgustingly cold…they have no manners and not professional and liars. They blame the customer for their mistakes and just ignore your calls, place you on hold, or hang up you. I hate this place so much I am literally going to go in person to make sure I get my money back. I am appalled by this behavior. They need serious training in customer service; the internal problems they have like short staffing or whatever excuse they said should not be a justification for their disgusting behavior. I even called another store to help me with this issue because they wouldn’t pick up. Long story short, they truly suck. Do not order from here! ????

The lady at the counter mess up my order and gave it to another customer. Not only did I have to wait and extra 30 mins. The staff didnt prioritize my order because they were busy and there's nothing they cant do.I asked for the manager, a young lady no even hitting her 20's. When I asked what can they do, the manager said the only thing i could do is to try to do it again. Thats it... I dont mind waiting. But her as a manager and her customer service is below what you would expect.I remember the old manager, he will greet you and try to resolve any issues ASAP. This is just a disappointibg feeling !

Great domino's, girls are always friendly and super fast,great service awesome pizzas,visit them you won't go wrong!!

Ordered a pizza in 3/15, when it arrived it had an already eaten pizza crust inside the box.

There was a mixup and was delivered the wrong pizza. After calling, they said they'd fix it, no questions asked. Just received the right pizza, fresh and quick. Great service!