Subway - Mount Prospect

This is by far the worst Subway I've ever been to. Whenever I order online, they get my order wrong nearly every time. I have a serious lactose intolerance and cannot eat cheese, so I always request my sandwich without it. Unfortunately, they almost always include cheese anyway, and by the time I get home, I'm unable to eat what I ordered. They really need someone on staff who can properly understand the online ordering system.

The food was excellent, and the customer service was impressive! I'll definitely be returning!

I haven't been to a Subway in quite some time, and my recent visit was just okay. I used to enjoy their Tuna sub, but it didn't taste like I remembered. On a positive note, the server was a really nice guy.

Great team in place! Patient, courteous, and quick. Two folks running the store and efficiently handled 15-20 orders while we had our meal and did it with professionalism. Haven’t had this type of service at a Subway in a while which is why this spot rates as high as it does. Leslie and Arvin are a fantastic duo.

The owner is wonderful. He’s accommodating. Very pleasant people. I won’t go to any other Subway in the area!