Chili's Grill - Mount Pleasant

Had house salad that was barely a salad so small and don't know what was up with the cook but burger bites was well done and burnt. The hostess that sat me down seemed as if she was on some kind of meds all zoned out and staring at things everytime youseen her, wasn't that busy and floor really needed to be swept. Just not a good chili's. Don't think I'll go back lots of betterspots in town.

Even if the back of house gets something wrong the wondefull front staff and great bar tender will make it right for you the food was wonderful.

One of my better experiences with this chain, although our friend's soup was initially served coldParking: Surrounding the establishment

Well to say the least after giving them a year and half break because last time we came we ended up walking out hungry because we waited for food for a hour that never got put in that Chili’s still has not changed! When we walk in with less than a half full parking lot us and another group are told there is a wait due to short staff, no big deal right? No wrong we saw our waitress three time when she took our order, when she dropped off the chips and salsa with out a side salad that was ordered and at the very end when she handed us a tablet to pay and as she did I tried to get her attention to get some tops for our dipping sauce and got ignored. The food we waited over 45 minutes for as people that came in way after us got their food 10 minutes after they ordered. Our food was cold and the chicken was not cooked all the way and they tried to microwave french frys. and if you get through with your drink you might as well walk up to the bar and get it refilled because your not going to see your waitress to have them refill it. worst restaurant in mount pleasant!!!

WARNING...do not eat there. Jordan the (manager) is beyond rude. I placed an order tonight for 3 Fajita dinners. All shrimp on all 3. When I got home we opened the bag. Crushed chips and one small container of hot sauce for 3 people's dinner. Then opened the 1st container of food. Maybe 12 small shrimp, uncooked bell peppers and onions. Guess what??? That's it!!! No rice, No beans, No tortillas etc... 2nd and 3rd dinner were exactly the same. All missing the food.. I paid 75.00 for 3 dozen shrimp??? I don't think so!!! I called and asked if I could speak with a manager. This is where Jordan the manager comes into the picture. When I asked what my 3 dinners come with, he didn't know and sounded like he had to ask. When I explained to him what I received he interrupted me and said, well what do you want me to do. Very Rudely. I said how about 1st apologizing for screwing up, 2nd offer to replace all of the missing food, or how about re making my order since half of the food is missing. He said, I'm only going to refund you 18 dollars that's all I can do. All the time acting as if I'm a huge bother. Then I asked for their Corporate number. He said , hold on. Put me on hold thinking I would hang up. He finally got back on the phone and said 6 or 7 numbers so fast I couldn't get them. I kindly asked, will you please repeat that. He hung up on me. I immediately loaded the **** back up and returned it. Jordan was there and I was greeted by a , do you need something. Horrible way to speak to anyone. He really should consider a job where he doesn't have to deal with people or their problems. Finally was able to speak with a Different manager. Supposed to be above Jordan. Wow, he actually acted like he wanted to help. He apologized for their mistake and after I demanded a Full Refund was told that he couldn't do it tonight but that it would take 4 or 5 days. If it's not, further action will be taken. Please Jordan....do everyone a favor....GO HOME!!!Learn what Respect is.