Hungry Jack's Burgers Mount Isa

Service: Dine in Meal type: Lunch Price per person: $1–20 Food: 3 Service: 4 Atmosphere: 4

A shame I can't give it less than 1 star review. Ordered through the app. Pulled up at the drive thru to collect. Note on the speaker box saying due to staff shortage only 2 staff working and closed for a break. Back in 30 minutes. No indication of what time that will be. Tried phoning the number provided online for a refund, no answer, asked to leave name and number to call me back. Parked up near the front door. A notice on the door saying restaurant closed, drive thru only. 20 mins pass since placing my order. A car pulls up and the shop door is held open by a staff member. I took this opportunity to ask for a refund. I got met with an instant no before even speaking. I told the staff member my situation and was told no yet again, the restaurant was closed and they were on a break. The door was being held open for 2 elderly customers. I asked and was told the restaurant is only open for regulars open. Was made left to wait out in heat for 10 mins for my refund, which was cash, not refunded to my card. It's probably been a year since I visited this store and safe to say I won't entertain the idea of returning. The manager was inside and had no interest in dealing with the situation. Have contacted Hungry Jacks and the gentleman (who doesn't work at the store) was a dream to speak to and was just as shocked and appalled at the behaviour, attitudes and conduct of their staff.

Stopped to get the family dinner . The fries were stone cold looked like they where the the left over from lunch. Staff to worried about up coming shifts Food: 1 Service: 2 Atmosphere: 2

0 salt on chips. Order took so long waiting for something that the chips went cold in the bag before we even got it. Dirty eating area and dirty toilet. Staff are gross and they are very rude. Not worth it. $14 for a break burger that was lacking alot more then just effort Meal type: Breakfast Price per person: $1–20 Food: 1 Service: 1 Atmosphere: 1

Saw the workers throw m&m at some homeless guy Food was good