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Contribuiți la feedbackFive of us, bill came with a 20% tip added. That's my normal tip however I hate it for them to added on there... Especially the service was sllllooooow! They came a total of five times, one when we order, three time when they drop off food and fifth time when they gave me the bill lolThe small plate, no more refill as we were charged lolFood was average and portion was smallllll lol
Never came again!!!!! Very bad dining experience. Google map shown the closing time was 10 pm, we drove there and they told us the closing time was 9:30. We sat down around 8:40, and ordered everything within 5 minutes. The food came out quickly, and there was a server came and helped us cook the meat on the table, we told her we would like to cook it by ourselves. The server kept saying their closing time was 9:30 multiple times, but the time at that moment was only 8:50 something. We definitely would finish and leave by 9:30. Then she left without saying anything. We were so confused, we didn’t even know if she still wanted to cook by herself or what did she want us to do. And never came back. We cooked it and finished by 9:30. We asked for some togo boxes, she told us the togo box need to charge $1.50 each. And she brought us a check with gratuity 20%. How did they think their services deserve 20% gratuity. If you plan to come, change your plan and go somewhere else. Save your money and your tip deserves a better service.
I am so excited for the the best Korean BBQ here cause I was very like this restaurant. But I wouldn't recommend this place anymore, the service are dreadful, rude unprofessional. They rush us out after we promise we will be quick and they were not providing any box for the rest of food. We have to beg them to get a box or pay out of pocket for have a to go box. I just find out why only one table dining there which is us). Even though have all you can eat, any special price, the business still low amount of customers.
Our waitress was very rude. She didn't even let us finish ordering our meat and just walked away. She was very unprofessional and place a raw meat plate on top of our soup that we were still eating. I read the comments before coming here and decided to give it a try regardless of the bad reviews. But I got to say, first time and last time coming here. I wouldn't recommend this place to anymore. The food wasn't that great and you can only order three meat at a time. Extra charge if you want rice and lettecu on the side even though you got all you can eat. Automatic 20% extra charge if you eat all you can eat. They don't come check to see if we need anything else. This was a really bad experience.
We came here for a dish my wife, who is Korean, was looking forward to. I mean after all, it is on their menu. Nope. Not available. The waitress told my wife if she wanted that she should go to a different restaurant or Hmart to get the ingredients to make it herself. No sorry, Nope just go somewhere else. This place is very deceiving, they claim to be a wood charcoal BBQ, and while there are a few pieces of wood in the middle of the table, it is gas making the heat. The food should be much better for what they charge and just a few dishes of bancan is all you get. The worst thing about this place is the service. The servers are slow, rude, and don't seem to care if you get fed or not, probably because of the automatic 20 percent tip they add to the bill. My advice...go somewhere else if you want good food and good service because you will not find either here.