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Contribuiți la feedbackEverything was good, the gopchang is a little bit pricey compare to what I had in other states.
The quality of the meat was subpar in my opinion but what made the dining experience even worse was the service. There were 3 servers working but never came to our table once to ask if we needed anything. We pretty much grilled all of our meats and at the end, we were forced to tip 20% just because there was 4 of us. Btw, the 물냉면 (cold noodle w/broth) was horrible. So bland… You’re better off getting the pkg version from the store. Only gave it a try bc Pro is closed on Sundays but wow, what a miss this was.
The meat and side dishes are delicious, the service is the best, and a place where you can have a happy meal in a lively atmosphere.
I would HIGHLY recommend this place. I recently had dinner here, and the whole experience was great! I'm not sure what's up with the bad reviews. The service was great, and we weren't ignored. I would say that the only issue would be their lack of staff. Otherwise, our party had no issues. We ordered the unmarinated kalbi, thin sliced beef brisket, black pork belly, and various soups. Everything was really good!
I recently had a very disappointing dining experience at a this restaurant. From the moment we entered, the server's attitude was marked by a blatant lack of professionalism and disinterest in providing good service. Their rudeness made us feel like an inconvenience rather than valued customers. They charge 20% gratuity to your bill. To make matters worse, during the checkout process, the server stared at us with a judgmental gaze, leaving us feeling uncomfortable and unwelcome. The possibility of being discriminated against based on our race further deepened our disappointment.In conclusion, this restaurant failed to meet even the basic standards of courteous and attentive service. We believe that all restaurants should prioritize exceptional customer service and foster an inclusive and welcoming environment for all patrons. Unfortunately, this establishment fell far short of these expectations, leaving us with a lasting negative impression. We hope that the management takes our feedback seriously and takes steps to improve their service and ensure fairness and inclusivity in the future.
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