Ihop - MORROW

I've been here twice and it's been bad both times. Can take forever to be seated. Our server both times completely ignored us. No refills when their glasses are already so tiny and no follow ups. Didn't get the right order today. Hash browns look super bizarre and perfectly square. Leaves a lot to be desired.

The waitress was wonderful. My food came out Luke warm, my milkshake was warm tasted like shaken milk no ice cream in it at all. I asked for a sprite I received a Sierra mist instead. It wasn't enough mashed potatoes portioned for the meal. All in all the service was friendly but the food was horrible.

At 3 pm with only 4 guests in the entire place I thought we'd be in out but no. Not only did we have to wait for some one to seat us food arrived cold ?

The service here is AWFUL! Avoid if you can. 3 people were seated after us and had their order taken before us. I asked the only waitress I saw walk by who our waiter was, she said she’d call her. The waitress came up and asked what we wanted, no greeting, no intro, and PLASTIC utensils thrown on our table. She crossed her arms the whole time we were ordering. After some time, my fiance asked her for some actual silverware, she complained about the kitchen with an attitude and said she’d bring it if they ever had any. Her attitude was awful the entire time, we basically inconvenienced her any time we asked her anything. We asked for to go boxes, she brought 2, we had a need for 3. We asked her for more and she rolled her eyes at my fiance. He’s the patient and nice one, I would not have been so nice, so I let him handle the whole thing because I was ready to go off on her sht attitude. Will not be returning. Go to Cracker Barrel instead.

It is easy to enjoy good food but when the attitudes and customer service is poor it ruins the entire experience! There you have it folks!12/2/22 It was much better the last 2 times I visited. Thank you for the improvement!4/9/2024The staff and management has changed. This place has outstanding service. It is an absolute pleasure to tip handsomely. The food was amazing.